How to work in Voicemachine. Voice-talent introduction.

Overview

Voicemachine is chat-driven, and you will have direct contact with the client via the chat. Use the chat to:

• Decide a date for recording.

• Ask questions about the project.

• Upload files.

Client Interaction

• The client can shortlist and chat with up to 3 voices before deciding who to work with.

• Be prepared to:

  • Answer questions about availability.

  • Record a custom demo if requested.

• Do not negotiate fees or usage. These are already set by Voicemachine.

• Most projects are fixed-price and can be either accepted or declined.

• For any questions, contact Voicemachine.

Project Acceptance & Payment

1. When a client hires you, they will assign you to the project.

2. You’ll receive a notification in the chat to view the agreement and all project details before accepting it.

3. When you accept the job:

   • Payment is withdrawn from the client’s credit card and held by Voicemachine in an account in your name.

   • This guarantees payment for an approved job, but only after client approval.

Recording Process

• After accepting the project, you can start recording.

• Invite the client to listen in when needed to minimize retakes.

• You can edit the script in the web app to:

  • Add notes

  • Insert commas

  • Make minor adjustments for clarity

• Use the app on your phone or iPad to read the script while recording.

Important Guidelines

• Always clear significant script changes with the customer.

• Short scripts: May require multiple takes.

• Longer scripts: Usually fine with one or two takes.

• A typical 2-3 minute web video requires 2-3 takes with different styles & tempos to satisfy the client.

• Chat with the client about their needs before recording. To avoid unnecessary retakes ask the client to refer to one of your demos for tone/tempo or invite the customer to a live session. You are free to share contact information in the chat (but keep the conversation in the chat for easy reference).

• It’s up to you to decide how to work and make the client happy.

Live Sessions & Retakes

• If the client requests a Live session, the delivery is considered approved when the session ends.

• Otherwise, free performance retakes are included.

• If a client behaves unprofessionally or requests changes not agreed upon, contact Voicemachine.

Editing & File Preparation

• Unless otherwise stated by the client, basic editing is included in the price:

  • Removal of mistakes

  • Removal of unwanted sounds (coughs, heavy unnatural breaths, etc.)

• Fine editing (complete breath removal, minimal mouth clicks) is not included. We remove mouth clicks automatically in our loudness process.

• The edited file should match the script and maintain a good flow.

File Upload Requirements

• Upload clean recordings with proper signal levels.

• Avoid excessive EQ.

• Recommended processing:

  • HP-filter: 65-100Hz

  • Minor EQ adjustments as needed

• Avoid heavy compression or dynamic processing.

• Preferred file formats: 48 kHz, 24 bits WAV or AIFF files.

  • Alternatives: 16 bits and 44.1 kHz files.

  • Avoid: MP3 files or other data-reduced formats.

• Leave 1-2 seconds of silence at the start or end of the file for better analysis.

File Naming & Comments

• All uploaded files are renamed by Voicemachine (e.g., Take 1, Take 2, etc.).

• Your file naming will not be visible to the client.

• Add comments in the "comment field" during upload or in the chat if necessary. (E-learning excluded).

Approval Process & Payment Release

• Low-quality files will be created automatically for client evaluation.

• Clients have up to 15 days to approve a recording (Pickup policy).

• When the client approves your delivery:

  • A self-billing invoice is generated.

  • Payment is transferred to your bank account (within 10 days for automated payouts, 30 days for manual payouts).

Invoicing

• No need to send an invoice!

• Voicemachine will use the generated Self-billing invoice for all cases.

Project Storage

• All your projects, including:

  • Audio files

  • Agreements

  • Self-billing invoices

  • ...are stored within Voicemachine.

Extra Services

• If the customer requests services not included in the fixed-price agreement, have them contact Voicemachine.

• Voicemachine will coordinate with you to establish prices & terms for a Custom Project.

Feedback & Improvements

• Voicemachine is constantly evolving.

• Your feedback is appreciated to help improve the platform.

Summary

We hope you enjoy working with Voicemachine and that together we can make it the best and easiest way to work with clients! :-) Contact Voicemachine support if you have any questions (support@voicemachine.com).